Frequently Asked Questions
Everything you need to know about shopping with Mother's Earth
What is the Mother's Earth sustainability mission?
At Mother's Earth, we are committed to reducing environmental impact. We source products from ethical suppliers, use plastic-free packaging, and prioritize biodegradable materials whenever possible.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. We also offer carbon-neutral shipping options at checkout to offset the environmental impact of your delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are your products cruelty-free?
Yes, we strictly vet our vendors to ensure that no products sold on Mother's Earth have been tested on animals. We believe in beauty and home care without harm.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly to your doorstep.